Problem:
As a new business, Clean99 faced the challenge of starting without an existing customer base, making it difficult to gain visibility and attract the first few clients.
Solution:
Clean99 leveraged Carousell’s platform and features to overcome this challenge:
- Wide User Base: Carousell’s popularity among the local audience provided Clean99 with ample exposure to potential customers.
- Seller Tools: Used Bump and CarouBiz’s video listings to increase visibility and acquire customers.
- Strategic Bumping: Took advantage of high-demand periods for Bump feature to boost customer acquisition.
Impact/Result:
- Achieved up to a 50% increase in customer acquisition through effective use of Carousell’s tools.
- Enhanced service visibility and conversions.
- Positive and heartwarming experiences, including offering pro bono services to elderly and individuals with mental health conditions.
