Mobileconnex: A Journey of Success on Carousell

Welcome to Mobileconnex, your go-to destination for brand new and second-hand mobile phones. Established in 2010, we have been serving customers with a wide range of phone models, exceptional service, and competitive prices. As an active member of the Carousell community since 2015, we have witnessed the platform’s growth and experienced its numerous benefits firsthand.

I am Alan8587, the founder of Mobileconnex, we specialise in selling, buying, and trading both brand new and second-hand mobile phones. Our extensive inventory includes popular models from renowned brands such as iPhones, Samsung, Huawei, and Oppo.

When it came to selecting the right platform to expand our business, Carousell was the obvious choice. Its prominence as a recognised platform for second-hand products made it an ideal platform for us. As our business operates on a lean team, we were looking for options to grow our brand presence on Carousell. Hence, CarouBiz allows us to manage our store efficiently and at the same time, gives us the flexibility to focus on other aspects of the business.

By utilizing bumps and spotlights, we have witnessed a noticeable increase in chats, transactions, and impressions. To manage customers’ expectations, we are also able to display real-life photos and videos of our second-hand phones. The combination of Carousell’s user-friendly features, effective seller tools and a vast customer based has propelled our business to new heights.

Even during the challenging times of the COVID19, Carousell has proved to be a valuable platform that helped us maintain a steady stream of sales.

I remembered we had the opportunity to assist a middle-aged customer who was urgently searching for an affordable smartphone for his mother before she left the country. He came across my store on Carousell and we met up immediately to complete the transaction. The convenience and support we provided for them were deeply appreciated, and this reinforced our commitment to continue delivering exceptional customer service for all our customers.

If you are unsure about signing up for a Carousell account for your business, we strongly encourage you to give it a try. As Mobileconnex continues to thrive and expand, we remain grateful for the support and opportunities given by Carousell.