Domaco is a one-stop shop for all bathroom solutions. They’ve been on Carousell since 2015, providing installation services and a comprehensive range of sanitaryware and home appliances like water heaters and ceiling fans. One of the most popular services they provide on Carousell is the provision and installation of toilet bowls.
Domaco chose to use Carousell as “most importantly, it is user-friendly, and audiences already know what they’re looking for. This makes communicating and transacting a blissful process.”
After trying out CarouBiz and utilising a combination of seller tools like Bump and Spotlight, their chat enquiries increased by 10x, and they saw an increase in sales of at least 8x.
“We are happy with the interface and the ease of use. Customers are satisfied with our services, they then return to make a second purchase, and even refer their friends and family to us.”
One bit of advice they had for potential entrepreneurs was to “Open up your audience base by being on platforms like Carousell, which gives you exposure and opens up much potential. It really is a no brainer to tap on resources and users from one of the largest e-commerce platforms in Singapore.”
What’s the secret to their success? By using Bumps to improve visibility and choosing relevant keywords when using Spotlight to get the best performance out of it. Investments are necessary and the rewards will come later. Lastly and most importantly, make sure your chat response is timely.