Since the start of Covid, Devin who is the sales & marketing manager of Yi Ki Door (@yikidoornrenovation) has been helping his parents with their business and advertising on Carousell.

Carousell has helped them with reaching out to local audiences – as it is today, 1 in 3 Singaporeans use Carousell on a monthly basis! The robust review system has also helped them to build up their brand image through successful sales.

“With features such as bump and spotlight, we are able to garner more attention and interactions for our posts, combined with our speedy customer service and consistently good reviews from our customers, we are able to build our brand’s image. It’s worth a try as there is little start-up costs, you never know what it could do for your business until you try! ”

After utilising bump and spotlight features more aggressively, as well as improving the quality of their customer service and building up genuine reviews from their customers, @yikidoornrenovation was able to increase their sales.

Their Carousell experience has been largely positive. Devin enjoys the rewarding process to grow their business, and seeing the positive impact they make for their clients.

His advice for other aspiring business owners would be to post attractive listings, have helpful descriptions, and be responsive and consistent with descriptions and pricing to avoid confusing customers. Leverage on Carousell’s review system to improve your brand image!