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Thanks for reaching out to Carousell! Our office hours are Monday to Friday, 10:00 AM – 6:00 PM.
We typically respond within two business day.
To enjoy service fee discounts:
1️⃣ Subscribe to CarouBiz PRO – Get 20% off
2️⃣ Go for CarouBiz SUPER – Enjoy 40% off
Learn more about subscription benefits here: https://www.carousell.sg/manage-caroubiz/
💡Pro tip: Subscribe on desktop (website) for up to 15% off compared to in-app prices.
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For any inquiries/appeals on your service fee invoice, please feel free to chat with us via the bottom right button in Help Centre (https://support.carousell.com/hc/en-us)
Note: this form/channel is for inquires on our annual sales packages. Thank you for your understanding!
Learn More About Our Seller Tools
A Bump refreshes your listing by updating its posting time to the moment the Bump is applied.
Since listings are ranked in search results based on how recently they were posted, this means your item will appear higher—especially when buyers sort by “Recent.”
This increased visibility helps your item get noticed by more potential buyers, leading to a higher chance of sales.
Turn to Carousell Spotlight to boost your listing over a longer period. Secure fixed slots to show your listings to buyers searching for listings like yours.
You can also make the most of your budget and pay only after buyers click in real time.
Spotlight Ads get 4.5 times more clicks, and more than 3 times the number of leads.
Shoutout is the new way to promote your Carousell profile and Custom Collections* with engaging content! It’s designed to increase your business presence on Carousell.
*Note: Custom Collections option is only available for CarouBiz subscribers. If you have not subscribed, simply head over to the ‘Biz’ icon on your profile page to start your subscription.
Insider Tips
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