“Carousell was the natural choice for us when expanding our business. With its well-established reputation for second-hand products, it was the perfect platform to sell and trade mobile phones. The platform’s CarouBiz feature helped us manage our store more efficiently while focusing on other areas of the business.

By utilizing bumps and spotlights, we’ve seen a noticeable increase in customer engagement. We also take advantage of Carousell’s ability to show real-life photos and videos of our second-hand phones to manage expectations and build trust with customers.

During the challenges of COVID-19, Carousell was an invaluable tool for maintaining steady sales. One memorable moment was when we assisted a middle-aged customer who urgently needed a smartphone for his mother before she left the country. We met up immediately, and the customer was incredibly appreciative of our quick service.

If you’re on the fence about using Carousell for your business, I highly encourage you to give it a try. We’ve seen great success, and we continue to thrive thanks to the platform’s support and opportunities.”