Problem:
hackstagebuilders, a direct contractor for home renovation services, needed an effective platform to increase leads and connect with both homeowners and industry partners. They sought a way to expand their business presence while maintaining their commitment to safety and quality.

Solution:
By using Carousell’s seller tools, hackstagebuilders significantly improved their lead generation:

• Seller Tools (Bump and Spotlight): These tools helped boost visibility, contributing to a 30% increase in leads.
• Direct Messaging Feature: Enabled quick and effective communication with customers, building trust and ensuring a smooth customer experience.
• Transparent Pricing: They maintained transparency in their pricing, creating strong relationships and generating positive referrals.

Impact/Result:

• Increased leads by over 30%.
• Strengthened connections with homeowners, contractors, and ID partners.
• Improved customer satisfaction, leading to valuable word-of-mouth referrals and repeat business.