Problem:
Nimbus Homes needed an effective platform to advertise their services, reaching both local and expat communities. They sought a cost-effective alternative to traditional SEM advertisements and a way to enhance communication with customers.
Solution:
Nimbus Homes partnered with Carousell, leveraging its wide reach and unique features:
- Platform Reach: Carousell connects with local and expat communities.
- Seamless Communication: The chat feature streamlined customer interaction.
- Expert Guidance: Their account manager provided actionable insights, like adding contact details to cover photos for easier communication.
Impact/Result:
- Significant increase in enquiry volume and visibility after utilizing Carousell’s bump feature.
- Easier and faster setup for listings compared to other platforms.
- Enhanced customer relationships through seamless communication.