Problem:
38HomeFurnishing, a trusted name in Singapore’s furniture market, faced the challenge of finding an efficient digital platform to increase product visibility and generate consistent leads. They needed a platform that allowed for sustained engagement and ease of communication with customers.

Solution:
38HomeFurnishing turned to Carousell for its user-friendly interface and powerful advertising tools:

• Spotlight: This feature helped them increase product visibility, resulting in consistent sales and customer engagement.
• Direct Messaging: Carousell’s messaging feature enabled them to quickly address customer inquiries, build strong relationships, and provide a seamless shopping experience.
• Consistent Seller Tools: The reliability of Carousell’s seller tools allowed them to generate steady leads and chats, improving customer interactions and sales consistency.

Impact/Result:

• Consistent increase in product visibility and engagement.
• Boosted sales through effective use of Spotlight and direct communication with customers.
• Established strong customer relationships, enhancing their reputation for quality and service.