Yikidoornrenovation: It’s worth a try as there is little start-up costs, you never know what it could do for your business until you try!

Yi Ki Door is a family-run business specializing in doors and renovations. Managed by Devin, the business transitioned to Carousell for advertising during the Covid-19 pandemic, where they effectively reached local audiences and grew their brand with Carousell’s tools and features.

Looking for doors or renovation services? Check out Yi Ki Door on Carousell!

December 30, 2024

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Problem:
Yi Ki Door faced challenges in expanding their local reach and building a credible brand image in a competitive market, especially during the Covid-19 pandemic.

Solution:
Devin, the sales and marketing manager, utilized Carousell to address these challenges:

Local Audience Reach: Leveraged Carousell’s platform, which is used by 1 in 3 Singaporeans monthly, to connect with local customers.
Seller Tools: Utilized Bump and Spotlight features aggressively to boost visibility and attract interactions.
Review System: Focused on generating positive reviews from customers to enhance their brand image.
Customer Service: Improved service quality and responsiveness to establish trust and credibility.

Impact/Result:

Increased sales through effective use of Carousell’s tools and genuine customer reviews.
Strengthened brand image by combining strong reviews, speedy customer service, and interactive posts.
Devin found the process rewarding as their efforts positively impacted clients and grew the business.

“Carousell has helped us reach out to local audiences and build our brand image through successful sales and a robust review system.

With features such as Bump and Spotlight, we’ve garnered more attention and interactions for our posts. Combined with speedy customer service and consistently good reviews, we’ve been able to grow our sales and reputation.

It’s worth a try as there’s little start-up cost. You never know what it could do for your business until you try!”

Advice for Aspiring Business Owners:

Post attractive and detailed listings.
Be responsive and consistent with descriptions and pricing.
Leverage Carousell’s review system to enhance your brand image.”

-Devin, Sales & Marketing Manager of Yi Ki Door

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