Questions About Our Service Fees?

Starting June 2025, a 2.5% Service Fee applies to each transaction for Professional accounts earning S$1,300/month or more via transactions from chat, capped at S$30 per transaction.

You can track your estimated revenue under Me > Insights.

Note that your monthly fee will be offset by any spend on CarouBiz, Coins, seller tools, and quotas.

Interested in an exemption?

Fill out the form to learn about our annual Sales Package, which offers exemption from the service fee and exclusive seller benefits.

Questions? We can help.

We’d love to hear from you. Ask us anything!