Sell More With The ‘Buy’ Button​

The ‘Buy’ button is Carousell’s secure payment feature that includes Buyer Protection and integrated delivery. When a buyer makes a purchase using the button, their payment is held safely until the item is received.

For sellers, this feature builds trust with buyers, adds a Verified Badge to your profile, which increases the chance of faster, smoother sales.

For sellers to qualify:

  • Minimum 4.0 review rating
  • Maintain a low order cancellation rate in the past 30 days
    • Under 10 orders: Max 1 cancellation
    • 10+ orders: Max 10% cancellation rate

Eligibility is reviewed every week.

Flexible Fulfilment Options

Enhance buyer experience by offering both delivery and meet-up as deal methods

Preferential Delivery Rates

Get access to exclusive, discounted door-to-door delivery via our logistics partner

Trusted Payment Channels

Enable buyers to pay securely using GrabPay or locally issued Visa/Mastercard debit or credit cards. International cards are currently not supported.

Dispute Mediation Support

Carousell acts as a neutral third party to help resolve any disputes fairly and efficiently.

Flexible Fulfilment Options

Enhance buyer experience by offering both delivery and meet-up as deal methods.

Preferential Delivery Rates

Get access to exclusive, discounted door-to-door delivery via our logistics partner.

Trusted Payment Channels

Enable buyers to pay securely using GrabPay or locally issued Visa/Mastercard debit or credit cards. International cards are currently not supported.

Dispute Mediation Support

Carousell acts as a neutral third party to help resolve any disputes fairly and efficiently.

Enable Buy Button on exiting and new listing

You can confirm details with buyers after they submitted their order

Mail Out your order or meet up with your buyer

Once the buyer taps on order received button, you will receive the earnings in your Carousell Balance

Enable Buy Button on exiting and new listing

You can confirm details with buyers after they submitted their order

Mail Out your order or meet up with your buyer

Once the buyer taps on order received button, you will receive the earnings in your Carousell Balance

Enable the 'Buy' Button Now!​

Step 1: Create or edit your listing

Step 2: Toggle “Enable Buy Button” before publishing

Step 3: Select Delivery Options and fill in the necessary details

Step 4: Publish your listing — that’s it!

Once enabled, your listing will automatically be tagged with Buyer Protection and be available for online payments.

Find out more

Learn how the ‘Buy’ button works in our in-app payment: ‘Buy’ Button FAQ 

Be aware of common Buyer Protection Scams and how to prevent them. 

Check out how to protect yourself from Phishing Scams.