Professional Accounts on Carousell
Your next step to growing your business on Carousell.
Professional accounts are built for sellers who are serious about growing their business on Carousell.
Whether you are running an online store, managing multiple listings, or selling services — this account gives you access to powerful tools to sell more efficiently and effectively.
What you get with a Professional Account
- Professional profile page
Add your business address and operating hours on your profile page. - Search insights
Get personalised recommendations to improve your ROI by understanding your account’s performance and content strategy. - Competitor insights and benchmarking
Benchmark against similar sellers and stay ahead of the competition by accessing valuable insights. - Bulk promotion tools
Save time and boost visibility for your listings with tools like Bulk Bumps, Bulk Spotlights and Custom Bumps. - Track your earnings with Revenue Estimates
Stay on top of your business performance, by tracking your monthly revenue, powered by AI.For more information on how this works, click here.
Who qualifies as a Professional seller?
- A seller with a registered business or representing one, offering products or services on Carousell.
- A seller, selling with the intent to generate profit or establish a regular income.
Looking to take your Carousell selling to the next level?
👉 Get in touch now and let us help you grow — with smarter tools, deeper insights, and dedicated support.
The following activities are considered professional selling: | ||
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1. Selling brand new items regularly | 2. Selling multiple quantities of a brand new item
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3. Selling multiple variants of an item (colour, size etc)
| 4. Accepting pre-orders from users on Carousell or selling items via drop-shipping
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5. Selling custom made-to-order items
| 6. Predominantly selling Brand new or unused items of a single category or a related class of categories
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7. Selling handmade items (listing multiple of such items regularly)
| 8. Selling or offering services
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9. Buying items in bulk to sell for profit
| 10. Operating a physical store or having multiple sales channels
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11. Using stock images to describe or represent products/services offered
| 12. Contacting multiple sellers for the purpose of buying items for resale
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Personal Account vs Professional Account
The two account types cater to different selling needs and goals by offering distinct features and tools. Here’s a quick breakdown:
Personal Account
Best for: Casual sellers who want to declutter their homes, sell secondhand items, or occasionally part with something brand-new they don’t need anymore.
Features: Basic selling and promotional tools to help you list and sell items easily.
Features: Basic selling and promotional tools to help you list and sell items easily.
Professional Account
- Best for: Businesses, frequent sellers, service providers, or anyone looking to grow their sales and expand their reach.
- Features: Advanced tools to help boost the visibility of your listings, manage multiple items in bulk, and access deeper insights to optimize your selling strategy.
- Professional Account is designed for sellers looking to grow and maximize their sales, while the Personal Account is suited for casual sellers decluttering or selling occasional items.
Professional Account vs Caroubiz
Professional Account
- Professional Account is an account type meant for sellers with ongoing or business-oriented selling activity on Carousell.
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Professional sellers get access to advanced tools that help boost performance, including:
- Bulk listing management
- Search Insights
- Competitor Insights
- Earnings Tracker
- And more!
- You will automatically be switched to a Professional Account if your selling behaviour meets certain criteria.
Caroubiz Account
- CarouBiz is a subscription-based service available to all sellers — whether you’re a casual seller or a professional one.
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Subscribing to CarouBiz gives you access to premium tools designed to increase efficiency and visibility:
- A WhatsApp button on listings
- Auto or quick replies
- Discounts on Bumps and Spotlights
- If you are a Professional seller, subscribing to CarouBiz enhances your existing toolkit, giving you even more ways to connect with buyers and scale your business faster.
Switch to a Professional Account
Carousell automatically switches sellers to Professional accounts if their selling activities meet these criteria.
You may also switch your account type to Professional if you would like to access search/competitor insights and bulk promotion tools!
To switch to a Professional account, go to Settings > Account type
You may also switch your account type to Professional if you would like to access search/competitor insights and bulk promotion tools!
To switch to a Professional account, go to Settings > Account type
Once switched, you will need to complete the verification process within 90 days to fully set up your Professional account. This involves completing verification by linking your Singpass. All sellers must complete verification to continue selling on a Professional account.
What happens if I don’t complete verification for my Professional account?
If you don’t complete identity verification within 90 days, your listings will be hidden from buyers. Should you encounter any issues with the verification process, feel free to reach out to us for assistance.
How do I switch back to a Personal account?
If your account was automatically switched to a Professional account, it’s because your selling activity indicates that this account type is the best fit for your needs.
If you feel strongly about switching back to a Personal account, please contact us, and we will review your request.
Can I use the same account for both professional and personal selling?
Yes, however the account will be tagged as a Professional account. We recommend that professional sellers use their Professional account exclusively for business purposes and create a separate personal account for casual selling.
