Sell More With The ‘Buy’ Button

The ‘Buy’ button is Carousell’s secure payment feature that includes Buyer Protection and Integrated Delivery. When a buyer makes a purchase using the button, their payment is held safely until the item is received.

For sellers, this feature builds trust with buyers, adds a Verified Badge to your profile, which increases the chance of faster, smoother sales.

For sellers to qualify:

  • Minimum 4.0 review rating
  • Maintain a low order cancellation rate in the past 30 days
    • Under 10 orders: Max 1 cancellation
    • 10+ orders: Max 10% cancellation rate

Eligibility is reviewed every week.

Secure Payments

All transactions are safely handled through Carousell. Buyers can pay via PayNow, PayLah! or credit/debit cards.

Buyer Protection

Buyers get refunded if items are not received or not as described.

Integrated Delivery

Flexible delivery options are built directly into the checkout process.

Faster Payouts

Sellers receive payments once delivery is confirmed to be completed, eliminating back-and-forth delays.

Secure Payments

All transactions are safely handled through Carousell. Buyers can pay via PayNow, PayLah! or credit/debit cards.

Buyer Protection

Buyers get refunded if items are not received or not as described.

Integrated Delivery

Flexible delivery options are built directly into the checkout process.

Faster Payouts

Sellers receive payments once delivery is confirmed to be completed, eliminating back-and-forth delays.

Enable the the ‘Buy’ button on existing or new listings

You can confirm details with Buyers after they submitted their order

Mail out your order or meetup with your buyer

Once the buyer taps on the ‘Order Received’ button, you will receive the earnings in your Carousell Balance

Enable the the ‘Buy’ button on existing or new listings

You can confirm details with Buyers after they submitted their order

Mail out your order or meetup with your buyer

Once the buyer taps on the ‘Order Received’ button, you will receive the earnings in your Carousell Balance

Enable the 'Buy' Button Now!

Step 1: Create or edit your listing

Step 2: Toggle “Enable Buy Button” before publishing

Step 3: Select Delivery Options and fill in the necessary details

Step 4: Publish your listing — that’s it!

Once enabled, your listing will automatically be tagged with Buyer Protection and be available for online payments.

Find out more

Learn how the ‘Buy’ button works in our in-app payment: ‘Buy’ Button FAQ 

Be aware of common Buyer Protection Scams and how to prevent them. 

Check out how to protect yourself from Phishing Scams.