Tips & Tricks


Maximise your Carousell returns

At Carousell, we want to help the thousands of merchants on our platform build successful and sustainable businesses. The articles here help you better understand the e-commerce landscape, and learn from our buyer and seller insights.

4 Best Practices to Boost Your Online Selling Experience

So you’ve successfully opened up a business online. Congrats, the online e-commerce space is thriving more than ever, thanks in no small part to the COVID-19 pandemic. Maybe you’re a veteran already, or perhaps one that’s newly transitioned and you’re already enjoying the perks of online commerce. Nonetheless, as the e-commerce industry continues to evolve,

Top 3 challenges SMBs face in venturing into e-commerce and how to solve them

Due to the COVID-19 pandemic, 31% of Singaporeans reduced shopping from brick & mortar stores. 41% started working from home more than before, and 37% increased their online shopping activities. Evidently, consumer behaviour has shifted as more turn to online alternatives. Furthermore, a study has shown that 44% of Singaporeans prefer to shop online post-outbreak.

COVID-19 has rocked our world, and definitely not in the way you would expect it to.

From the start of stricter measures in March, we’ve heard of tons of businesses shuttering due to the lack of footfall. Singapore has also seen the retail sector take its biggest fall since 2016, plummeting by 13.3% since March this year. 

Pros and Cons of Instagram Shop (IG Shop)

Instagram is no doubt one of the most recognisable social media platforms for tech-savvy and general users. With more and more options available to users, it’s become more than just a place for content creation and leisure.

Grants and Solutions for SMEs to Go Digital

COVID-19 may be a long term threat, but this is also a great opportunity for your business to take your first step into selling online. Here are some grants and digital solutions we have curated that can help you in your journey of going digital.

You Can Now Delete Chat Messages on Carousell

Since 2019, we have received a large number of requests for Chat feature improvements, especially the ability to delete chat messages. Your wish is granted, users can now delete messages and images in Carousell Chat!

Product photography tips: How to take shop-worthy photos on Carousell

Ever heard the expression; “first impressions matter”? You and I might have different opinions about the saying. But, one thing’s for sure; first impressions matter if you’re selling on Carousell.

Product description tips: 3 secrets on how to attract buyers on Carousell

Your product description on Carousell makes all the difference when someone is choosing between your item or someone else’s. So, here’s what many sellers on Carousell hope for as an ideal scenario.

Carousell Listing Insights: Sell faster by knowing how your items perform on Carousell

Before Listing Insights was released, Carousell users had questions like: Did anyone view the items I’m selling? How do I find out if other Carousellers like what I’m selling? After all, you want to successfully sell away your items.

Are you here to grow your business?