Carousell Protection

Receive Online Payments Instantly

Carousell Protection, our in-app payment feature, makes online payments painless. Receive money in your Carousell Wallet via credit/debit card or DBS PayLah!, and cash out instantly to your debit card/bank account. As soon as both buyer and seller are satisfied with the transaction, Carousell releases the payment.

Carousell Protection is 100% FREE for sellers, with no extra charges on your successful Carousell Protection transactions. And you’ll get your cash within 24 hours. A fuss-free solution for online sellers looking for a trusted e-commerce payment method.

Sell More with Carousell Protection

Just follow the steps below and you are all set to Carousell Protection

Step-by-Step Guide Benefits Free
Extra protection at no extra cost CarouPay is free Commitment
No late payments or buyers backing out Commitment CarouPay saves time Save Time
Cut the chats to get to the payment Easy
Our smart fields accelerate your options CarouPay is easy Step-by-Step Guide Benefits Enable Carousell Protection on your existing or new listings CarouPay CarouPay Once a buyer taps on the “Order Completed” button, you get the payment in your Wallet CarouPay CarouPay Chat with your buyer to confirm the order details Mail out your order or meet-up with your buyer
Sell more in seconds

Fun facts

  • Carousell Protection helps sellers to close deals more quickly
  • A non-Carousell Protection transaction takes 4 days on average to be confirmed
  • A Carousell Protection sale is usually completed in just 1.5 days
  • Carousell Protection instantly commits the buyer to paying online, so there’s no time wasted in chasing for payments or even the need to share your payment details

Find out more

Connect directly with a member of the Carousell team, or check out the Carousell Protection FAQ to learn more about our online in-app payment.